Cucumberw.com’s hours of service are Monday-Friday, 8:00AM-5:00PM (CST).
Our order processing time is 1-3 business days.
Orders placed after 5:00 pm on Friday will be processed by 8:00 am the following Monday.
Orders are not processed on weekends.
We apologize if it times out. You can email [email protected].
We will give you priority processing.
1.Where do we ship from?
Our warehouse address is 101A Vermillion St, Mendota, Illinois, and your Garden Sprinklers products will be shipped from there after you place your order.
Currently, we only serve the U.S. market.
Our focus on the U.S. market allows us to better manage inventory and logistics to provide faster, more efficient service.
3.What is our Shipping Cost?
For all US orders, we will ship via Standard Shipping.
Free shipping on orders over $40 per order.
Orders under $40 will be charged a $3 shipping fee.
Shipping time is 5-8 business days.
Note: The sales tax is the responsibility of the customer and is not borne by the merchant, thank you for your understanding.
4.Our Delivery Time
Our delivery time is 6-11 business days. The details will be as follows:
Orders placed before the cut-off time of 5:00 pm.
(1) Order processing time is 1-3 business days.
(2) Shipping time is 5-8 business days.
5.About the packaging
Our Brass Decorative Bells products will be unified by environmentally friendly biodegradable plastic shells included and plastic bags on the outside to ensure the integrity of the product.
6.Sign for receipt
Thank you very much for choosing to purchase our Brass Decorative Bells products.
In order to ensure that you can sign for the product smoothly and get a satisfactory product, please read the following instructions for signing for the product carefully:
(1) Package integrity: After opening the package, please check carefully if the packaging of the product is complete.
Make sure the bag or box seal has not been opened or broken, so as not to affect the intact state of the product.
(2) Specifications and Quantity: Please check that the specifications and quantity of Brass Decorative Bells products received are consistent with the order you placed at the time of purchase.
If you find any discrepancy in specifications or quantity, please email our customer service Hitchins Robert at [email protected] and we will offer a return or exchange for you.
(3) Product Quality:
Please check the quality of the product carefully after you sign for it. If you find any obvious damage (such as breakage, wear and tear, scratches, etc.), please send an email to our customer service Hitchins Robert at [email protected] and we will offer a return or exchange for you.
For details, please view the Return Policy.